Contact information

At FlutterFlex, we are committed to providing exceptional customer service. Whether you have questions about your order, shipping, products, or any general inquiry, our Customer Support team is here to assist you.

Contact Information

Email: flutterflexsupport@gmail.com

Order Tracking

Need to check your order status? Visit:

https://account.flutterflex.com

Response Time

We strive to respond to all inquiries within 24–48 business hours. Response times may be slightly longer during weekends, holidays, or periods of high inquiry volume.

Business Hours

Monday – Friday

9:00 AM – 5:00 PM (EST)

Before Contacting Us

To help us assist you as quickly as possible, please include your order number (if applicable) and a brief description of your inquiry.

Thank you for choosing FlutterFlex. We appreciate your trust and look forward to assisting you.

Note: Since your store currently serves only customers in the United States, listing your business hours in Eastern Time (EST/EDT) is more professional than simply writing "Monday – Friday." It sets clear expectations for U.S. customers. Also, make sure you use one consistent support email throughout your entire store.

Effective Date: May 2026