Shipping policy
Thank you for shopping with FlutterFlex. We are committed to processing and delivering your order as efficiently as possible. Please review the information below regarding our shipping practices.
1. Shipping Availability
At this time, FlutterFlex ships exclusively to customers within the United States.
We do not currently offer international shipping. Additional shipping destinations may become available in the future.
2. Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully authorized and received.
Orders are processed Monday through Friday, excluding weekends and public holidays.
During periods of high order volume, product launches, or promotional events, processing times may be extended. If a significant delay occurs, we will notify you using the contact information provided with your order.
3. Estimated Delivery
After your order has been processed and shipped, estimated delivery within the United States is:
United States
Estimated Delivery: 5–12 business days
Delivery estimates are provided for reference only and are not guaranteed. Actual delivery times may vary due to carrier operations, weather conditions, holidays, or other circumstances beyond our control.
4. Order Tracking
Once your order has been shipped, a shipping confirmation email containing your tracking information will be sent when available.
Please allow up to 72 hours for tracking information to become active after your shipment has been dispatched.
5. Shipping Address Accuracy
Customers are responsible for providing complete and accurate shipping information at checkout.
FlutterFlex is not responsible for orders that are delayed, lost, or delivered to an incorrect address due to inaccurate or incomplete information provided by the customer.
If you notice an error in your shipping address, please contact us immediately. While we will make every reasonable effort to update your order, we cannot guarantee modifications once order processing has begun.
6. Lost, Delayed, or Stolen Packages
If your package experiences an unexpected delay, appears to be lost, or is marked as delivered but cannot be located, please contact our Customer Support team.
We will work with the shipping carrier to investigate the shipment and determine an appropriate resolution where applicable.
FlutterFlex is not responsible for shipping delays resulting from circumstances beyond our reasonable control, including but not limited to:
Severe weather conditions
Carrier service interruptions
Natural disasters
Public holidays
Other unforeseen logistical disruptions
7. Order Changes & Cancellations
Order modifications or cancellations may be requested within 12 hours of placing your order.
Once an order has entered processing or fulfillment, we may be unable to modify, cancel, or recall the shipment.
8. Contact Us
If you have any questions regarding this Shipping Policy or your order, please contact our Customer Support team.
FlutterFlex Customer Support
Email: flutterflexsupport@gmail.com
Response Time: Within 24–48 business hours.
Effective Date: May 2026