Shipping policy

Last Updated: May 2026

Thank you for shopping with Flutter Flex. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or public holidays.

During periods of high order volume, processing times may be slightly extended.

Shipping Destinations

Flutter Flex currently ships to customers worldwide.

If your country is unavailable at checkout, please contact us before placing an order.

Estimated Delivery Times

United States

5–12 business days

Canada

7–15 business days

United Kingdom

5–12 business days

Australia

7–15 business days

Other International Destinations

7–20 business days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or other factors beyond our control.

Tracking Information

Once your order has been shipped, tracking information will be provided via email when available.

Please allow up to 72 hours for tracking updates to appear after shipment.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are the responsibility of the customer and are not included in product or shipping prices.

Incorrect Shipping Information

Customers are responsible for ensuring that all shipping information is accurate before placing an order.

Flutter Flex is not responsible for packages delivered to incorrectly entered addresses provided by the customer.

Lost, Delayed, or Stolen Packages

If your package is significantly delayed, appears lost, or is marked as delivered but cannot be located, please contact us.

We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.

Flutter Flex is not responsible for delays caused by customs inspections, weather events, carrier disruptions, or other circumstances beyond our control.

Order Changes and Cancellations

Orders may only be modified or canceled within 12 hours of purchase.

After processing has begun, we may be unable to make changes or cancel an order.

Contact Us

For shipping-related questions or concerns, please contact:

Flutter Flex Support

Email: officialflutterflex@gmail.com

We aim to respond to all inquiries within 24–48 business hours.